BPO

Optimized Business Operations

You will save your precious time and also other resources. Our BPO service streamlines the daily e-commerce operational procedure for you. We take care of all the order processing, customer services, inventory management, and returns processes to ensure hassle-free, efficacious workflow. We provide data entry, management, and reporting on performance for your updates.

WORKING PROCESS

Our Approach

E-commerce Back Office Operations

JGS provides back-office operations for e-commerce companies as per the exact requirements of any e-commerce company. It is more than data entry, and they are as follows:

  • Catalog Management
  • Order Processing and Fulfillment Support
  • Financial Reconciliation and Reporting
  • Seller Central Management

E-commerce Customer Service

JGS provides full customer services to make the online customer experience better. It encompasses:

  • Multi-Channel Support
  • Pre and Post-Sales Support
  • Customer Feedback Management

E-commerce Data Management & Optimization

JGS e-commerce data entry services specialize in the accuracy and optimization of data, including product listing optimization.

  • Product Listing Optimization
  • Pricing and Inventory Data Management
  • Sales Data Analysis & Reporting

Monitoring shall ensure that the client brand is

protected and the set guidelines of that particular platform have been followed as:

  • Product Review Moderation
  • Brand Reputation Management
  • Compliance Monitoring

E-commerce Technical Support

JGS provides technical support for the problem online sellers are experiencing, that are:

  • Platform Support
  • Integration Support
  • Troubleshooting and problem resolution

FOCUS AREA

Services Outcome

  • Streamlined Back-Office Operations
  • Enhanced Customer Experience
  • Accurate and Efficient Data Management
  • Effective Content Moderation
  • Reliable Technical Support
  • Cost Reduction
  • Improved Operational Efficiency